Retention · Email & CRM
Flows and campaigns that turn first orders into repeat profit, so more of your growth compounds instead of leaking.
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What's included
What email & CRM looks like with us.
01
Lifecycle flows
Welcome, abandonment, post-purchase and winback, built to run without you.
02
Campaign calendar
A steady rhythm of sends that add revenue without burning the list.
03
Segmentation & data
Clean segments and events, so the right message reaches the right buyer.
Why it usually fails
Most email leaves money on the table.
01
A few flows, then silence
A welcome series is set up once and never optimised, and the rest never gets built.
02
Batch-and-blast
The same send to everyone tanks deliverability and trains people to ignore you.
03
No link to LTV
Without cohort and margin data, you can't see which flows actually grow customer value.
How we work
From one-time buyers to repeat profit.
01
Audit
We map your flows, list health and lifecycle gaps.
02
Build
Design the core flows and a campaign calendar that fit your margins.
03
Segment
Clean the data and target by behaviour and value.
04
Compound
Optimise to LTV so retention keeps lifting the P&L.
In their own words
"Retention did the quiet work, more of every order came back as profit."
FashionByStrand
Meta-published success story
Ready to keep more of what you earn?
Book a growth session and we’ll show you where retention is hiding profit, no pitch, just a plan.
Book a growth session
